Cookie and Privacy Policy
Our privacy policy discloses all of the ways that our website collects, uses, discloses, and manages the data of its visitors - you - and our customers.
What information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, and enquiry details).
How we collect it
When you submit an enquiry on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why we collect it
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
- To provide our Users with ongoing customer assistance and support;
- To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
How we use this information:
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How we communicate with our website visitors
We may contact you to notify you regarding your enquiry, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, and text messages.
Cookies
We use cookies to better understand how you use our website. We use the following cookings:
Google Analytics: this shows us general user behaviour on our website.
Hotjar: this shows us how people use the website in more detail.
Google Ads: we use tracking pixels to understand how people click on our ads are behaving.
Facebook Ads: we use tracking pixels to understand how people click on our ads are behaving.
Google Tag Manager: we use this to manage our cookies and connect Google platforms.
Hubspot: we use this to manage our leads and customers, and their behaviour on our website.
Google Optimize: we use this to test our website content to identify what is important to users.
To learn more about cookies we recommend visiting All About Cookies.
Withdrawing consent
If you don’t want us to process your data anymore, please contact us at joe@mcroberts.co.uk or send us mail to: 27 Telegraph Street, Shipston on Stour, CV36 4DA.
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at joe@mcroberts.co.uk or send us mail to:
27 Telegraph Street, Shipston on Stour, CV36 4DA.